Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products* for any reason, just contact our support team and we’ll take care of you.
Examples of full refunds we’d grant.
- If you are within the money-back guarantee period and would like a full refund for any reason. No problem.
Examples of partial refunds or credits we’d grant.
- If you unintentionally purchased our product or ended up not using our product at all. We can work something out.
- If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we’d issue a partial credit to your account.
Get in touch
At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what’s up, and we’ll work with you to make sure you’re happy.
*This policy applies to any product created, owned, or licensed by Sphere Digital, LLC. That includes Learn Guitar to Worship and MightyExpert.com products.