Refund Policy

Bad refund policies are infuriating, which is why we make it simple. If you're ever unhappy with our products for any reason, just contact our support team and we'll take care of you as soon as possible.

Examples of full refunds we'd grant.

  • If you are within the money-back guarantee period and would like a full refund for any reason. No problem, we'll give you your money back.

Examples of partial refunds or credits we'd grant.

  • If you unintentionally purchased our product or ended up not using our product at all, we can work something out.
  • If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we can work something out.

Get in touch

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. If you have any questions or concerns, send us a note, tell us what happened, and we'll work with you to make sure you're happy.

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Helping worship guitarists grow in their musical ministry through expert guidance and resources.

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